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Customer Service – AI & Automation

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Category: Customer Service – AI & Automation

Customer Service - AI & Automation Posted onMay 6, 2020May 14, 2020

3 Mistakes You Must Avoid in Customer Service AI/Automation

How much is exactly the right level of investment in AI and automation in customer and supplier interactions? How do you avoid overpaying for it? […] Read More

Customer Service - AI & Automation Posted onJune 6, 2019May 14, 2020

Can Your Customer Service Automation Do This?

Is your customer service automation/AI solution able to handle over 80% of the calls, live chat session and email automatically without anyone getting involved from your […] Read More

Customer Service - AI & Automation Posted onMay 27, 2019May 14, 2020

7 Reasons Why You Should Automate Customer Service

85% of all customer interactions will be handled without a human agent, within a few years. That’s been predicted by the likes of IBM, Microsoft […] Read More

Customer Service - AI & Automation Posted onApril 16, 2019May 14, 2020

Future of Customer Service Automation

Your customers need help. They contact your organisation. Your organisation is able to help 85-90% of your customers, without anyone from your organisation spending anytime […] Read More

Customer Service - AI & Automation Posted onMarch 24, 2019May 1, 2020

Will All of the Customer Service by Automated by AI?

Will all of the customer service be automated by AI and software? Well, no. But. How do you take advantage of the vast potential offered […] Read More

IntelliAgent Demo – Customer Service Automation and AI in Action

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